Book your bike in for service or repairs

This form is best used after a conversation with one of our mechanics. You can reach the workshop on 0460 444 929.

If you're sure we can work on your bike - perhaps we've serviced it previously, or it's just a good ol' bike with nothing crazy for us to deal with - then feel free to book it in! Once we receive your booking we will contact you to confirm next steps.
Booking Form

Type of service required

Details of comprehensive service options can be found here: https://umtb.com.au/comprehensive-bike-services/

Please ensure you have provided good detail about specific repair needs in previous section

Please ensure you have read and understand our bike collection & delivery costs: *

https://umtb.com.au/transport/  

NOTE: drop off to workshop strictly by prearrangement only- We will contact you once we have received your booking and arrange a time for you to drop off.

Things to note and be aware of:

  • If your bike is Electric there is a $25 charge to cover manual handling, extra care during cleaning and servicing etc
  • If your E-Bike has a hub motor (motor in wheel) and requires work to that wheel their is additional time and charges to cover this.
  • If your E-bike has a hub-motor this is usually indicative of a cheap drive system that provides minimal to zero diagnostic options. We likely can't repair such issues and will recommend you return the bike to the place of purchase.
  • If you aren't sure about this please either call us or attach a photo of your bike to this booking form.